INFORMATION
OTHER INFORMATION
Duration of stay
- In the off season short stays are possible (minimum 3 days).
- Minimum length of stay one week.
- In high season at least two weeks.
Check-in Check out
- Check out must be before 09:30
- It is possible to check in from 16 to 20.
- Any delay must be communicated and agreed.
Pets
- Upon request, we accept small pets. It will be the guest's care to equip themselves with sofa covers.
- However, it is not allowed to leave the animals alone in the apartment.
Linen and tidying up
- The apartments are equipped with bed linen and towels.
- At the end of the stay, the guests will have to leave the apartment in tidy conditions: please take the garbage away and reorganize the kitchen corner.
Payment methods
- Cash
- ATM
- VISA e MASTERCARD
Booking validity
- For the confirmation of the reservation we require a deposit corresponding to 30% of the total sum, to be paid by bank transfer within one week from the confirmation e-mail.
Cancellation policy
- For cancellations up to 28 days before the agreed arrival date, we will return the full amount of the deposit.
- For cancellations made from 28 days before the arrival until the date of arrival, the deposit will be retained.
- The notice of cancellation must be made by e-mail to the following e-mail address: info@residencevillaerica.it
- There is no refund for reasons of early departure or late arrival.